Shipping & Refund Policy

Processing time is 2-3 days. Once processing is finished, you will receive an email with your tracking number and shipping updates. Standard shipping takes 3-4 days, this is contingent on cooperating weather. Bad weather could delay the shipment of your package which is beyond our control.

Expedited overnight shipping can be purchased additionally. 

Our goal at Elia Facecare is for you to be completely 100% satisfied with your product. Because of the sensitive nature of our products, we cannot accept products back. 

However, if you are unsatisfied for severe reasons, contact us at so that we can discuss your specific situation and find a feasible solution.